Terms of Service

1. About us and these terms

FullTill is a trading name of Vantage Education International Ltd, registered in England and Wales (company number 17160498), registered office 71-75 Shelton Street, London, WC2H 9JQ ("we", "us").

Sections 2 and 3 apply to anyone using this website. Sections 4 to 12 apply to businesses that buy our services ("you"). If we agree a separate written order or agreement with you, that document takes priority where it differs from these terms.

Our services are for businesses. By ordering, you confirm you are acting for your business and not as a consumer.

2. Using this website

You may use this website to learn about our services and to contact us. Please do not misuse it, for example by trying to break its security or by sending spam through the form. The demo shop "Golden Wok" and the figures shown in charts, dashboards and the savings calculator are illustrative examples, not real results or a promise of what you will earn or save.

3. Website content

We try to keep the information on this website accurate and up to date, but it is provided for general information. Prices shown are in pounds sterling. Our privacy practices are described in our Privacy & Cookies Policy.

4. Our services and prices

5. Payment

The website fee is payable before your website goes live. The Reviews & Data fee is payable in advance at the start of each paid year, starting from the first anniversary of your website going live. Extra content updates are invoiced when completed. Card payments from your own customers go directly to your own payment account; we do not hold your takings. Payment provider fees are charged by the provider, not by us.

6. Renewal and cancellation

The Reviews & Data service renews automatically each year. You can cancel by telling us in writing at least 30 days before the renewal date. We will remind you before each paid renewal. If you cancel or do not pay, we will stop the Reviews & Data service and agree with you what happens to your website, including helping you move your domain and menu content elsewhere.

7. Your responsibilities

8. Google review management

We draft replies to your Google reviews and check each one before it is published. We can follow any guidance you give us on tone or on specific reviews. We will send your customers a link inviting them to leave a review after they order, in line with Google's policies. We do not write fake reviews, offer incentives for reviews, or ask only happy customers to leave reviews. We cannot remove genuine reviews and we do not guarantee any particular rating.

9. Data

Your customer and order data belongs to you. When we process it to provide our services, we do so on your behalf and in line with UK data protection law. We will not sell it or use it for anyone else.

10. Our responsibility to you

We will provide our services with reasonable care and skill. We do not guarantee that your website will be available without interruption, as it relies on third-party hosting and payment providers. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law. Otherwise, we are not liable for loss of profit, revenue or business, or for indirect losses, and our total liability to you in any 12-month period is limited to the fees you paid us in that period.

11. Changes

We may change our prices or these terms for future periods. We will give you at least 30 days' written notice of any change that affects a service you already pay for, and you may cancel before the change takes effect.

12. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.

Contact

Questions about these terms? Send us a message through the contact form.